On-site support systems for Sri Lankan migrant workers
Sri Lanka maintains on-site services for its migrant workers abroad primarily through the Ministry of Foreign Employment and its embassies in popular destination countries. The services are enhanced because of its self-financed migrant welfare fund. The 24-hour service is managed directly by the Sri Lanka Bureau of Foreign Employment.
Some noted gaps in the services include: a lack of comprehensive documentation for service procedures, lack of coordination with host authorities and a need for improved training for welfare program officers. It can also be difficult at times for domestic workers to access embassy services, as many do not have the freedom to leave their place of work.
Note: Statistics only represents the official total departures of Sri Lankan migrant workers during the period 2011- 2015.
On-site support systems for overseas Filipino workers
The Philippines has employed a One-Country Team Approach policy to promptly and efficiently respond to the welfare of OFWs as provided by RA 8042 and enunciated by Executive Order No.74 and RA 10022 . The policy expects all government officials from different departments must act as one team under the leadership of the head of the Post . The four main ministries involved are Department of Labor and Employment- Philippine Overseas Labor Office (DOLE-POLO), Department of Foreign Affairs- Office of the Undersecretary of Migrant Workers
Affairs (DFA_OUMWA), Overseas Workers Welfare Administration (OWWA) & Philippine Overseas Employment Administration (POEA)
The POLO primarily looks into labour related cases, while embassies and consular offices address non-labour issues and provide services such as Assistance to nationals (ATN), prison visits. FWRCs are meant to provide both onsite protection and reintegration programs.
While the One-Country approach is in place, effective implementation is still a challenge. Resources are still needed to expand to meet future needs of the growing number of Overseas Filipino Workers (OFWs) and ensure timely response.
Note: Statistics only represents official figures.
On-site support systems for overseas Nepalese workers abroad
The Ministry of Labour and Employment is the apex body that governs labour administration and management including foreign employment. The unit that looks into foreign employment is the Department of Foreign Employment (DOFE). Meanwhile, the Foreign Employment Promotion Board which is chaired by the Minister of Labour & Employment, implements promotional activities for foreign employment and to ensure the social protection and welfare of migrant workers. Support services provided by Nepalese embassies abroad are carried out under the management of the Ministry of Foreign Affairs. Although there are some strong formal support mechanisms in place, ( welfare fund, shelters, and labour attachés) there are still gaps to be filled. Awareness for the supports available, an inconsistency in the services that embassies provide, and a lack of redress for workers are all areas that require improvement.
Note: Countries presented are the top 5 destination countries for Nepalese migrant workers which are also the top 5 destination countries for female migrant workers. S. Korea was included because of the government-to-government agreement on Employment Permit System which the two countries signed that guarantees good wages and good working conditions. Other key destination countries for female migrant workers include Lebanon, Cyprus, Oman, Korea & Bahrain.
Meanwhile, statistics only represents the number of migrant workers who received work permits from DOFE between fiscal years 2008/09 to 2014/15.
stems for Bangladeshi migrant workers abroad
Bangladesh’s support mechanisms for migrant workers abroad are fairly limited, with a lack of information on, and resources to support labour attaches in countries of destination. Consultate services are primarily offered in Saudi Arabia, with a Consulate Open House available in Lebanon. Although an online grievance system was implemented, issues may arise with workers using the system, as many workers may not have the means to use the internet. Hotline numbers are also not available in key destination countries.
On site support system for Indian migrant workers abroad
Migrant Forum in Asia in collaboration with partners from India developed an infographic to highlight the available support systems for Indian migrant workers in key countries of destination.
India has made significant steps in the last few years to protect its migrant workers abroad. These improvements include additional embassy services, an online grievance system called “MADAD”, Indian Workers Resource Center, and MigCall in GCC. Although these are important steps towards supporting migrant workers of Indian origin, there are identifiable shortcomings of the current mechanisms.
The Workers Resource Centre is only available to those living and working in Dubai, UAE and the online grievance filing can be an obstacle for those without access to internet.
The statistics and information presented is from official data.
On-site support systems for Indonesian migrant workers
Migrant Forum in Asia in collaboration with partners from Indonesia and Singapore developed an infograhic on support systems for Indonesian Migrant Workers.
The key government institutions responsible for labour migration in Indonesia are the Manpower and Transmigation Ministry (MOM), the Ministry of Foreign Affairs (MoFA), and a specialized national body, BNP2TKI. The MoFA is responsible for Indonesian citizens abroad, primarily implemented through embassies and consulates in destination countries.
Policies and institutional arrangements government the recruitment of migrant worekrs and consular support are openly criticized for its weak protection measures and ineffective implementation. While the government has mad some effort to improve their services to Indonesian migrant workers whose vast majority are women, corruption and the lack of on-site support systems have been noted as major gaps particularly in the Middle East.
Statistics Presented are from Official Figures.
-The MFA Secretariat