
The system was inaugurated at the BSTI headquarters in Tejgaon.
Secretary (Additional Charge) of the Ministry of Industries Md Nuruzzaman attended the event as the chief guest and launched the software.
BSTI Director General SM Ferdous Alam presided over the ceremony.
Also present were Fouad M Khalid Hossain, Deputy Chief of the Bangladesh Trade Facilitation (BTF) Project; Ashraful Kabir, Managing Director of Orange BD Limited; and senior officials from the Ministry of Industries and BSTI.
Funded by the United States Department of Agriculture (USDA) through the Bangladesh Trade Facilitation (BTF) Project, and supported technically by Orange Business Development Limited, the initiative has been implemented to enhance transparency, efficiency and accessibility in service delivery.
Under the new e-Service system, customers will be able to obtain a wide range of BSTI services online, including product certification marks (CM licence), clearance certificates, Halal certificates, management systems certificates, metrology licences, packaging certification, test reports and purchase of related Bangladesh Standards (BDS).
Through the platform, service recipients can submit applications, pay fees through online payment gateways, receive inspection notices, pay test fees and track applications in real time.
Besides, BSTI officials will be able to verify applications, issue inspection reports, send sample collection notifications, provide test reports, recommend licences and finally issue licences upon receiving the required fees, reports UNB.